I had a chat with Noz Urbina to dig into what Omnichannel..
🔶 Find out what #Omnichannel really is.
🔶 Multichannel vs Omnichannel architectures
🔶 What questions to ask organisations to make sure you are designing experiences correctly
🔶 Some fab tips to make you look like an Omnichannel rockstar
🔶 and more...